What We Collect and Why
When you create an account, we collect your name, contact details, and the information needed to verify your identity in line with applicable requirements. Payment transactions made through bKash, Nagad, or Rocket are logged to process deposits and withdrawals and to maintain an accurate account history
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— we do not store your mobile wallet PIN or full wallet credentials. We also collect device identifiers, browser type, and session data to keep your account secure and to detect unusual activity. If you contact our support team, that correspondence is retained so we can
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follow up accurately. We do not sell your personal data to third parties. Data is shared only where required to process a payment, comply with a legal obligation, or operate the platform in the regions where access is permitted. Retention periods vary by data type: transaction
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records are kept for as long as required under applicable financial rules, while session and device logs are cleared on a rolling basis. You may request a copy of your data or ask us to delete it by reaching our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.